Frequently Asked Questions
The questions buyers ask before a drinkware order — quantity, material, branding, test documents, lead time and tooling — answered in the words the page behind each subject already uses.
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The questions
Every question we are asked before an order.
6 questions, answered in the words the pages behind them already use. Open one to read the whole answer.
It depends on the model and on how much of it is customized, so no single number holds for the whole range. Each product page carries a reference MOQ for that model, and the quantity we can actually run for your order is confirmed in writing with the quotation.
Inner wall in food-grade 304 / 18-8 or 316 / 18-10; the outer shell in 201 / 304 / 316 as the product and the request allow. Lids are food-grade PP and BPA-free. A special grade is reviewed for feasibility, cost, MOQ, lead time and compliance before it is quoted.
Yes. The logo goes on by laser engraving, silk printing or 3D printing, and the colour is matched against a Pantone reference, your own artwork or a physical colour sample. What the production run is held to is the approved sample, not the screen it was chosen on.
FDA and LFGB materials and related test documents can be provided where they apply to the specific product, material, structure, coating, component and target requirement. A report is cited only where it genuinely applies, never as a general certification claim, and amendments or extensions go through the laboratory.
The production reference we publish is about 30 days, always subject to confirmation once the order is production-ready — after sampling or tooling, where either is needed. Your own schedule is confirmed at that point, not from a page.
Both are possible. Existing-mould customization changes the logo, colour, surface finish, accessories and packaging on a body that already exists, with no new body mould — that is the more common route. A new body means tooling and a moulded physical sample: a 3D sample is approved before the tool is cut, and the sample from the tool is approved before mass production.